Fri. Nov 15th, 2019

Supply App Combat Evening: DoorDash vs. Uber Eats

For higher or worse, apps like DoorDash and Uber Eats have disrupted the food-delivery trade.

Since their launch in 2013 and 2014 respectively, eating places throughout the nation have outsourced supply companies to on a regular basis drivers who use the apps to make some further money.

For patrons, the apps make ordering meals from nearly any restaurant as straightforward as urgent a button on their smartphones. For drivers, it’s virtually as straightforward to land a supply job hawking meals from native eateries.

However earlier than you obtain your subsequent job, take a while to overview the important thing variations between DoorDash and Uber Eats so that you could take advantage of your supply gig.

DoorDash vs. Uber Eats: The High Meals Supply Apps Duke It Out

The final premise of the 2 apps is nearly equivalent: Prospects place meals orders at native eating places. The apps alert drivers within the space with the order particulars. The primary driver to just accept the order picks up the meals and drops it off to the client. Easy sufficient, proper?

There are a number of key variations price noting, although. Some minor and a few main. We took a deep dive into these variations, pay, car and job necessities, out there places, driver critiques and extra that can assist you make an knowledgeable resolution earlier than you begin delivering.

And if it’s too near name, you’ll be able to all the time join each to see which one fits you higher.

Spherical 1: DoorDash and Uber App Opinions

As a result of the apps are so standard, they’ve amassed virtually 2.2 million driver critiques. Each firms require their drivers to make use of totally different apps than prospects, an enormous perk when attempting to get a way of drivers’ perspective. Worker critiques from Glassdoor are additionally included.

DoorDash Driver (Dasher) Opinions

Suggestions from Dashers is total blended, however there’s a transparent desire for the iOS model of the app. Developments in unfavorable critiques throughout all platforms present that many drivers have hassle with glitches and crashes, particularly Android customers, and that the character of the work takes a toll on their automobiles. 

Staff reviewed DoorDash greater than 47,000 occasions.

App Retailer (iOS) overview: four.6 out of 5.

Google Play (Android) overview: 2.eight out of 5.

Glassdoor overview: 2.eight out of 5.

Uber Driver Opinions

Greater than 2 million drivers reviewed Uber. A caveat price noting is that Uber has one driver app. Meaning it’s laborious to get the opinion of solely Uber Eats drivers as a result of normal Uber app critiques are blended in. General, critiques are optimistic.

Developments in unfavorable supply critiques on Glassdoor point out GPS points and hassle contacting customer support. A number of drivers talked about issues with promotion and surge pay (bonus pay throughout in-demand occasions). Unfavorable critiques relating to car wear-and-tear are frequent. 

App Retailer (iOS) overview: four.7 out of 5.

Google Play (Android) overview: four.2 out of 5.

Glassdoor overview: three.7 out of 5.

Spherical 2: Job and Automobile Necessities

A woman drives for Uber.

To turn out to be a Dasher or Uber Eats driver, it’s important to meet a baseline of necessities, some are car associated and a few are age and expertise associated.

DoorDash

To qualify as a Dasher you have to be at the least 18. Dashers must have a sound driver’s license. There are not any automobile necessities, and in some markets you can also make deliveries on scooters, bicycles and bikes. Auto insurance coverage is required.

Uber Eats

To make car deliveries, the minimal age requirement is predicated in your native jurisdiction, plus at the least one yr of driving expertise. Automobiles have to be from 1999 or later. Drivers have to be correctly insured and may use bikes and scooters in sure markets. The age necessities are greater for many who desire two wheels — 18 for bicycles and 19 for scooters.

Spherical three: Signal-Up Course of

Turning into a supply driver for DoorDash and Uber Eats is less complicated than touchdown a part-time job. A lot of the course of will be accomplished in your smartphone, however relying on which app you select and the place you reside, you could have to finish a number of the course of in-person.

DoorDash

You possibly can signal as much as turn out to be a Dasher on the driving force app. You’ll need to consent to a background and motorcar examine (and cross each). They may take as little as just a few days, however err on the aspect of every week or two. 

After passing the checks, your metropolis might require an in-person orientation. If not, use the app to request a starter equipment. Receiving your starter equipment might take an additional couple of weeks, based on driver critiques. The activation equipment features a bank card, which is required to pay for orders. When you obtain and arrange the cardboard by means of the app, you can begin accepting orders.

Uber Eats

For drivers new to Uber, you’ll be able to enroll on the web site or by means of the driving force app. Due to the stricter car necessities, the applying requires extra detailed data in your experience. A background examine can be required, which can take just a few days to course of. 

After the background examine clears and your software is permitted, you’re free to start out taking orders. No in-person orientation or extra gear is required.

For present Uber drivers, the method is less complicated. You merely choose in to Uber Eats by means of the Uber app and begin delivering with out extra screening.

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Spherical four: Pay and Tipping

The 2 apps deal with pay a little bit otherwise, each in how you’re going to get paid and the way you’ll pay for patrons’ orders whenever you choose them up. Neither firm gives assured wages.

DoorDash

DoorDash’s cost mannequin goes by means of some modifications. The corporate introduced that, as of Fall 2019, it would pay Dashers the next base pay per order along with letting them hold 100% of their suggestions. Beforehand, and in some markets till the modifications take impact, a buyer’s tip would subsidize the Dasher’s base pay.

Dashers report incomes between $10 to $14 an hour based mostly on location (previous to the introduced modifications), however these earnings aren’t assured. Pay is predicated on what number of orders you settle for per hour and the way a lot prospects tip you. DoorDash pays weekly by means of direct deposit, or you’ll be able to entry your earnings early by means of Quick Pay, for a payment.

When selecting up orders, it’s essential to pay utilizing the company-provided bank card that got here within the starter equipment.

Uber Eats

Relying in your location, you’ll be able to anticipate to earn $10 to $11 an hour on common. Once more, these wages aren’t assured as a result of your earnings are based mostly on restricted orders and buyer suggestions. With Uber Eats, you pocket 100% of your prospects’ suggestions. You receives a commission weekly through direct deposit, or you’ll be able to pay a payment to entry your earnings early by means of On the spot Pay.

You received’t be concerned within the cost course of for meals orders. Accomplice eating places are reimbursed instantly by Uber.

Spherical 5: Accessible Places

People walk alongside a lake and tall buildings.

This one’s straightforward. DoorDash is offered in additional than 850 cities in North America whereas Uber Eats is offered in about 300 cities in North America.

Each firms even have quite a few workplaces across the U.S. that help drivers. In-person DoorDash help facilities can be found in 32 states plus Washington, D.C. Uber Eats doesn’t present an inventory of all its in-person help places, dubbed Greenlight. Some unofficial counts point out roughly 30 states have Greenlight hubs.

Ultimate Spherical: Extra Perks

Promotional gives are standard with each DoorDash and Uber, however they’re non permanent and differ by location. Other than sign-up bonuses and referral codes, listed here are a pair perks which are right here to remain.

DoorDash

Just a few perks distinctive to DoorDash embody flexibility in supply places, supplementary insurance coverage and well being care companies.

After you’re screened and accepted as a Dasher, you’ll be able to select to ship in every other metropolis the place DoorDash operates, that means there are not any laborious location necessities. 

Dashers additionally get supplementary auto insurance coverage and occupational accident insurance coverage. The insurance coverage plan covers as much as $1 million in medical prices, a weekly cost of $500 for disabilities and $150,000 to dependents for deadly accidents. Protection is automated. There are not any deductibles or premiums.

Whereas DoorDash doesn’t supply medical health insurance, the corporate does associate with Stride Well being, which supplies free well being care advising and help to Dashers who need assistance discovering inexpensive insurance policy.

Uber Eats

Uber Eats drivers get quite a lot of reductions and could also be eligible for Uber Professional perks.

All Uber drivers obtain reductions for car upkeep and telephone service plans. Uber additionally companions with Stride Well being to supply medical health insurance and tax recommendation. Drivers mechanically obtain supplementary auto insurance coverage, which covers as much as $1 million in damages. There’s a $1,000 deductible earlier than advantages pay out.

Uber Professional perks have not too long ago expanded to all of Uber’s markets throughout the U.S. Solely top-rated drivers obtain Professional perks like tuition and fuel reimbursement, and this system is designed for Uber drivers primarily, not Uber Eats drivers. 

When you drive for each Uber and Uber Eats, your meals deliveries might apply to Uber Professional, however Uber-Eats-only drivers aren’t eligible.

Ultimate Determination in DoorDash vs Uber Eats

Ding! Ding! It was an excellent match-up. Uber Eats and DoorDash had been neck and neck all through. No knockout punches. few jabs by DoorDash’s insurance coverage protection and a pair hooks by Uber’s total rankings and app comfort. 

The choice goes to our judges. (That’s you.)

Adam Hardy is a workers author at The Penny Hoarder. He makes a speciality of methods to become profitable that don’t contain stuffy company workplaces. Learn his ​newest articles right here, or say hello on Twitter @hardyjournalism.

This was initially revealed on The Penny Hoarder, which helps tens of millions of readers worldwide earn and lower your expenses by sharing distinctive job alternatives, private tales, freebies and extra. The Inc. 5000 ranked The Penny Hoarder because the fastest-growing non-public media firm within the U.S. in 2017.

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